Contact Details

Click here to ask a question or make a request

Click here to request a call from Central Reservations

We will call you within 2hrs during call centre opening times or by 10am the following morning if our call centre is closed upon your request.

Call Centre Opening Times
Mon - Fri 08:30 to 21:00
Sat - Sun 09:00 to 17:00

UK & Europe

Central Reservations
0844 879 9000 -enquiries@macdonald-hotels.co.uk
+44 (0) 1506 815 142 (International)

Customer Service
Not including reservations requests
0845 120 4991 - customer.services@macdonald-hotels.co.uk

Or write to customer services at:
The Customer Service Manager.
The Bobsleigh, Hempstead Road,
Bovingdon, Hertfordshire. HP3 0DS.

USA

Central Reservations
(Located IN the USA. Also group quotations available)
Toll free: 1 888 892 0038

Careers & HR Contact Details -Please click here for careers website
People Development - Please click here

Press and Media Information

National B2B/Trade - Davies Tanner
Rami Aulak

T: 01892 617910
E: rami.aulak@daviestanner.co.uk
W: www.daviestanner.com

National Consumer - 3x1 Public Relations
Cameron Grant/ Eve Robertson / Alison Downs / Ross Nisbet
T: 0141 221 0707
E: erobertson@3x1.com
E: jacgrant@3x1.com
W: www.3x1.com

Marketing
Please email marketing@macdonald-hotels.co.uk

Customer enquiries (not including reservations)
Please email customer.services@macdonald-hotels.co.uk

Macdonald Hotels & Resorts Gift Vouchers
for more details please click here.

Macdonald Hotels & Resorts Image Library
for more details please click here

For any website related problems, queries or even feedback,
please email:marketing@macdonald-hotels.co.uk

Macdonald Hotels Limited. Whiteside House, Whiteside Industrial Estate, Bathgate, EH48 2RX

Registered in Scotland No. SC247423 Registered Office: Whiteside House, Bathgate, West Lothian, EH48 2RX